OUR POLICIES
Important to Know
If our customers aren’t happy, then we’re not happy! To make sure our customers always have a positive WICKED GOOD CRAFTS experience, we’ve designed a generous, fair and transparent store policy. Read the following sections to find out more about how we provide the best customer experience for our loyal shoppers. Don’t hesitate to contact us with any questions.
RETURNS AND REFUNDS
Policy Details
This is your Return Policy Section. It’s a great place to let your customers know what to do in case they’ve changed their minds about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!
INFORMATION
Details About Our Policy
This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.
SHIPPING AND DELIVERY
Important Details
Thank you for visiting and shopping at www.wickedgoodcrafts.com
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Update this section if your processing time exceeds 2-3 business days.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
FedEx Standard 3-5 business days Per item weight, calculated at checkout
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FedEx Two Days 2 business days Per item weight, calculated at checkout
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FedEx Overnight * 1-2 business days Per item weight, calculated at checkout
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* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Update this section based on carriers you support.
Shipment to P.O. boxes or APO/FPO addresses
www.wickedgoodcrafts.com ships to addresses within the U.S., U.S. Territories, International.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.wickedgoodcrafts.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
www.wickedgoodcrafts.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
International shipping rates apply.
Update this section if ship to countries outside your home country.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.